Getting started

Get YesPersonalized installed and your first product live in under 10 minutes.

Installation

Install from Shopify App Store

Search for YesPersonalized in the Shopify App Store, or use the direct install link. Click Add app and approve the permission request.

You're in

You'll be redirected to the YesPersonalized dashboard inside your Shopify Admin. No further setup is required to start building templates.

Screenshot: Dashboard after install

Note: YesPersonalized runs entirely inside the Shopify Admin iframe. It must be accessed via your Shopify Admin — not by visiting the URL directly.

Templates

Templates define the personalisation fields shown to your customers on the product page.

Creating a template

Go to Templates → New template

Enter a name and choose your production method (DTG, engraving, UV, etc.).

Add layers in the editor

Use the layer panel on the left to add:

Text layer — a field where customers type their personalisation text
Image layer — a zone where customers upload an image
Background image — your product mock-up or blank template

Configure each layer

Click a layer to open its properties. Set the font, colour, size, position, and any constraints (max characters, required, etc.).

Publish

When you're happy with the template, click Publish. Only published templates can be assigned to products.

Screenshot: Template editor canvas

Screenshot: Layer properties panel

Personalisation pricing

Fixed price — a flat fee added regardless of how many fields are filled
Per-field price — a fee multiplied by the number of filled personalisation fields

Note: Fees are collected via the Shopify Cart Transform Function. The first time you install the app, a hidden "Personalisation Fee" product is created in your store — do not delete this.

Products

Assign templates to your Shopify products to enable personalisation on the product page.

Go to Products

In the YesPersonalized sidebar, click Products. You'll see a list of your Shopify products with their current template assignments.

Search for a product

Use the search bar to find the product you want to personalise.

Choose a template

Select which published template to use. You can assign different templates to different products.

Save

Click Assign. The personalisation widget will appear on your product page within seconds.

Screenshot: Products assignment page

Storefront widget

The personalisation widget is injected into your product pages via a Theme App Extension.

Enabling the widget

Open Shopify Theme Editor

In your Shopify Admin, go to Online Store → Themes → Customise.

Find the App Embeds section

In the left panel, click the puzzle icon (App embeds). Find YesPersonalized Personaliser and toggle it on.

Save

Click Save in the theme editor. The widget is now active on any product page that has a template assigned.

Screenshot: Shopify Theme Editor — App Embeds

Cart preview

A personalisation preview badge is shown in the cart drawer and on the /cart page. Enable it the same way — look for YesPersonalized Cart Preview in App Embeds.

Screenshot: Cart drawer with personalisation preview

Orders & artwork

When a customer places an order containing a personalised item, YesPersonalized captures their inputs and generates production artwork automatically.

Artwork statuses

QueuedOrder received, artwork generation in the queue.

GeneratingArtwork is being rendered right now.

ReadyArtwork is ready to download and send to your POD supplier.

FailedGeneration failed — open the order to retry or contact support.

LockedArtwork has been dispatched and is now locked.

Screenshot: Order detail page with artwork download

Downloading artwork

Open an order from the Orders page. Once status is Ready, click Download artwork to get a high-resolution production file ready to send to your printer.

Plans & billing

YesPersonalized uses Shopify's native billing — charges appear on your Shopify invoice.

Plan	Price	Templates	Orders/mo
Starter	£9/mo	5	100
Growth	£29/mo	25	500
Pro	£79/mo	Unlimited	Unlimited

Note: You can change or cancel your plan at any time from Billing in the app sidebar. Changes take effect immediately.

FAQ

Does the personalisation widget work with any Shopify theme?

Yes — the widget is injected via a Shopify Theme App Extension, which works with all Online Store 2.0 themes. If you are using a legacy theme, contact support.

Where is customer personalisation data stored?

All data is stored securely in our database and Cloudflare R2 object storage. Data is scoped strictly to your shop.

What happens if a customer changes their order?

If an order is edited or cancelled before artwork is dispatched, the artwork will be regenerated or removed. Once locked, artwork cannot be changed.

Can I use multiple templates on the same product?

Currently one template per product is supported. Each template can have multiple layers and fields.

What image formats does the widget accept from customers?

JPG, PNG, and WebP are supported. Maximum upload size is 10MB per image.

How do I get help if something goes wrong?

Open a support ticket directly from the app sidebar (Support → New ticket). You can attach screenshots and reply by email. We aim to respond within one business day.

Still need help?

Open a support ticket from inside the app, or email us directly.

Contact support